AJA Ki PRO rack Specifications Page 77

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Ki Pro Rack v4.2 www.aja.com
77
Current and past releases of Ki Pro Rack software are available on the World Wide
Web from AJA's website. To get the software, point your browser to:
http://www.aja.com/support/ki-pro/ki-pro.php
This link is also available at the bottom of the “Update Firmware” screen (discussed
later on this page). Once you’re at the update page, Ki Pro Rack software files can be
selected to download to your Mac or PC for upgrading your machine.
2. Unpack the Software
Ki Pro Rack software update files are “ZIP” files, which you can open with a number of
standard and third party uncompressor applications. The software image that you’ll
install on Ki Pro Rack is a file with a name like kipro_ver_2.0.0.99.bin or similar.
NOTE: Depending on your PC or Mac operating system settings, the “.bin” extension may not be
visible to you in a file directory.
Upload and Install the
Software on Your Ki Pro
Rack
Uploading and installing the software update only requires a PC or Mac that can “see” the
Ki Pro Rack via its ethernet connection. Follow this procedure to install the software:
1. Point your browser at Ki Pro Rack's upgrade page by clicking on the “Update
Firmware” link at the bottom of the navigation box on the left-hand side of any Ki Pro
Rack web page.
2. Click the “Browse...” button to select the file you previously downloaded. For
example: kipro_ver_2.0.0.99.bin contained in the zipfile downloaded from AJA.
3. When you have selected a valid Ki Pro Rack image file, click the “Upload” button in
the web browser. The file you select will upload to the Ki Pro Rack and be tested for
validity. Incomplete, corrupted, or non-Ki Pro software files are rejected.
4. Wait for the procedure to complete—it will take only a few minutes. When done, Ki
Pro Rack will prompt you to restart your machine. After restart, Ki Pro Rack will be
running the new software. Progress is shown on the front panel.
5. Once these steps are complete, Ki Pro Rack will be running the software you just
uploaded until the next time you upgrade it. The configuration of the Ki Pro Rack
prior to the upgrade will be preserved.
Ensure the new software is running by bringing up the Ki Pro Rack web page again;
the software version is displayed at the top of all web screens. If for some rare reason
it didn't update, you can then run through the update steps again.
NOTE: On some browsers, the Retry page may appear even though the software upgrade was
successful. If this occurs, before clicking on retry, refresh the web page and check the version
number. If the new version number appears at the top of the page, the software upgrade was
successful. If the old version appears, click Retry.
If there is a power outage or glitch during the software download, Ki Pro Rack will boot the
older software version and the upgrade process can then be re-started by the user. This
happens because Ki Pro Rack has been designed with a safety feature where an internal “safe”
copy of the previous software is retained in the event the updating process fails.
Caution!
AJA recommends you only update the Ki Pro Rack when on mains power, or with a
fully charged battery.
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